Support that answers your questions

Whether you’re confirming a date, planning accessibility needs, or figuring out what to bring—our team is here to help.

What we can help with

  • Availability questions and timing notes
  • Pickup and meeting details guidance
  • Accessibility and mobility considerations
  • Group planning for couples, families, and friends
  • Before-you-go questions about comfort and items to bring

Contact us

Use the form below when you want help. For quickest replies, include your preferred date and traveler count.

I agree to receive email updates about my request.
We respond by email unless you tell us otherwise.

Before you message

Helpful details to include

Your group

Traveler count and any accessibility needs (mobility, seating, dietary notes).

Your timing

Preferred date, plus a backup option if you have one.

Your questions

What you’re unsure about—pickup, what to bring, or how the day runs.